Epson EcoTank L6390 Wi-Fi Duplex Ink Tank All-in-One Printer with ADF and Fax

Genuine Epson | Brand New | A4 Colour Print, Scan, Copy and Fax | Automatic Duplex | 30-Sheet Document Feeder | Ethernet, Wi-Fi and Wi-Fi Direct | Refillable Ink Tanks

Looking for the Epson L6390 price in Kenya, an office printer with fax in Nairobi, or a duplex ink tank printer that does everything? The Epson EcoTank L6390 is a brand-new, genuine A4 colour 4-in-1 printer: it prints, scans, copies and faxes, with automatic double-sided printing, scanning and copying, a 30-sheet document feeder, and Ethernet as well as Wi-Fi. It's the most complete A4 EcoTank in this group, and it uses refillable ink tanks for a very low cost per page. It's available from Mega Store Kenya with delivery across Kenya. Buyers also search for it as an Epson L6390 printer, an EcoTank printer with fax, a printer scanner copier fax with ADF, a duplex office printer, a printer for law firms and clinics, an ink tank printer with Ethernet, or a 4-in-1 office inkjet.

This guide explains the printer in plain language, focusing on what fax adds to the L6370, who still needs it, and how to use the machine well in a busy office. If you'd like to talk it through, message us on WhatsApp.

The short verdict

The Epson EcoTank L6390 is the L6370 with fax added. Everything else is shared: the Ethernet and Wi-Fi connections, automatic duplex printing, scanning and copying, the 30-sheet document feeder, the colour touchscreen and the very low cost per page. If your office has no need for fax, the L6370 in our range gives you the same machine for less. If a client, bank, court, government office or supplier still insists on fax, or you want the option, the L6390 spares you a separate fax machine. It's a complete, dependable all-rounder for offices that handle a lot of paper.

What fax adds, and who still needs it

Fax has largely been replaced by email and WhatsApp, but it hasn't disappeared. The L6390 handles it properly.

• Walk-up fax in black and white or colour. Place the document in the feeder, dial the number and send.
• Speed. Epson lists fax transmission up to 33.6 kbps, about a few seconds a page, with memory for around 100 pages.
• PC fax. Send and receive faxes from a computer, with an address book, automatic redial and fax preview.
• Broadcast and polling. Send the same fax to several numbers, and collect faxes from another machine.
• Who uses it. Some legal firms, medical offices, banks, insurance contacts and government bodies still accept or require fax.

You need a landline telephone connection for fax. If you've never needed fax, and no one has asked for it, you're unlikely to start now, and the L6370 may be the wiser purchase.

Who this printer is for

It suits you if:

• You run an office, school, clinic, law firm or practice where fax is still sometimes needed.
• You want one machine that prints, scans, copies and faxes.
• You scan or copy multi-page documents, and want double-sided originals handled automatically.
• You print double-sided regularly to save paper.
• You want a wired network connection for reliability.

Look elsewhere if:

• You never use fax. See the Epson L6370, which costs less.
• You print only a little, at home. See the Epson L3250 or L3260.
• You print huge volumes of black text. A laser printer may be faster.
• You need A3 printing.

Specifications in plain English

These figures come from Epson's product information and retailer listings of the L6390. Ask us to confirm the details of the unit you order.

How to set up fax

Setting up fax takes a few minutes if you plan it.

1. Check you have a landline. Fax works over a standard telephone line, not over mobile data.
2. Connect the telephone cable to the printer's LINE port. If you also want a telephone on the same line, connect it to the EXT port.
3. Set your fax header, with your name or company and number, so recipients know who sent it.
4. Choose your receiving mode. Auto-receive suits a dedicated fax line, while manual or telephone-linked modes suit a shared line.
5. Set the date and time correctly, since they print on every fax.
6. Add frequent contacts to the address book.
7. Send a test fax to another fax machine, or a friend with one.
8. Keep a log. The printer can print a report of sent and received faxes.

Ask us if you'd like help choosing a line arrangement. Some modern internet and voice services don't carry fax well, so a dedicated landline works best.

How an ink tank printer works, and why it's cheaper

Cartridge printers use small plastic cartridges that run out quickly and cost a lot to replace. An ink tank printer like the L6390 has large built-in tanks that you fill from bottles.

• Each colour has its own tank and matching bottle, and the bottle nozzle fits only its tank.
• Bottles are cheap for the amount of ink they hold, so each page costs a small fraction of a cartridge page.
• Yields are measured in thousands of pages per set of bottles.
• You refill occasionally, and it's tidy once you've done it a couple of times.

For an office printing hundreds of pages a week, the saving over a cartridge printer is large.

Automatic duplex: printing, scanning and copying

The L6390 handles double-sided pages in three ways.

• Duplex printing. Choose two-sided printing in the print dialog, and the printer prints both sides.
• Duplex scanning. Load a double-sided original into the feeder, and the printer scans both sides in one pass.
• Duplex copying. Copy a double-sided original to a double-sided copy, without turning pages.

For offices that handle contracts, forms and records, this saves a lot of time. Set double-sided as the default for printing, to cut paper use by about half.

Setting up a shared office printer

1. Place it centrally, with room to load the feeder and open the scanner lid.
2. Connect it by Ethernet for the most reliable network connection.
3. Reserve an IP address for the printer on your router, so it never changes.
4. Install the driver on each computer.
5. Set defaults that save money: double-sided and black-and-white.
6. Set up scan-to-folder or scan-to-email.
7. Use the Epson Smart Panel app on phones.
8. Assign someone to check ink and paper weekly.
9. Keep a spare ink set.

Getting set up: a first-day guide

1. Unbox and remove all packing tape inside and outside the printer, including the document feeder.
2. Fill the ink tanks with the matching bottles, slowly.
3. Let the printer initialise.
4. Load plain A4 paper in the paper cassette.
5. Connect the network cable, or join Wi-Fi from the touchscreen.
6. Install the driver and print a test page.
7. Test duplex printing and the document feeder.
8. Connect and test fax if you'll use it.
9. Run a nozzle check after the first week.

Sending and receiving a fax: a quick practical guide

Fax is simple once you've done it a few times.

To send a fax from the machine.

1. Place the document in the feeder, face up, or on the glass for a single page.
2. Open the fax menu on the touchscreen and enter the number, including the area code.
3. Choose black-and-white or colour, and the resolution. Higher resolution is clearer and slower.
4. Press start. The printer scans the pages and dials.
5. Check the confirmation report, which shows success or failure.

To receive a fax.

1. Choose automatic receiving if the line is dedicated to fax, or manual if you share the line with a telephone.
2. Keep paper loaded, because incoming faxes print on plain paper.
3. If the paper runs out, the printer stores incoming faxes in memory, and prints them when you reload.

Good habits.

• Add a cover note when the document is sensitive or long.
• Confirm receipt by phone for important documents.
• Keep the sent-fax report with your records.

Faxing from your computer

The L6390 supports PC fax, which lets you send and receive faxes without printing.

• Send a fax from a document. In the print dialog on a PC, choose the fax option, enter the number and send.
• Use the address book to store frequent recipients, and send a fax to several numbers at once in black and white.
• Preview before sending, to check pages are correct.
• Receive faxes on your computer and save them as files, which saves paper.
• Keep the printer powered and connected to the phone line for it to work.

PC fax is handy for offices that fax a lot, because it reduces printing and speeds up the process.

Fax, email or WhatsApp: which should you use?

Fax isn't always the best choice, so it helps to know when to use it.

Fax is useful when:

• The recipient requires a faxed document, such as some government, legal or banking contacts.
• You want a printed record with a transmission report.
• Internet access is unreliable but a telephone line works.

Email or WhatsApp is better when:

• The recipient can accept digital files.
• You need to send large documents or colour images quickly.
• You want to avoid paper and telephone line costs.

Security notes.

• Faxes can be read by anyone standing at the receiving machine, so confirm the right person is there for confidential documents.
• Email and WhatsApp can be intercepted or sent to the wrong person, so protect sensitive documents with passwords.
• Keep records of what you've sent.

The L6390 gives you both options in one machine, which is its main advantage.

Common problems and simple fixes

Fax won't send. Check the telephone cable is in the LINE port, the line has a dial tone, and the number is correct. Make sure the machine's fax settings match your line.

Fax won't receive. Check the receiving mode, paper supply and that the line isn't shared with a device that answers first.

Faxes come out faint or with lines. Clean the scanner glass and the feeder strip, and check the original isn't too pale.

Document feeder jams. Remove staples and clips, use good paper and don't overload the feeder.

Duplex pages jam. Use dry, good-quality paper.

Streaks in printing. Run a nozzle check, then a head cleaning from the menu.

Can't be found on the network. Check the Ethernet cable and router, and confirm the IP address hasn't changed.

Error message about the maintenance box. The box that collects waste ink is nearly full. Ask us, since it needs an authorised service.

If a problem continues, message us on WhatsApp.

Who in Kenya still uses fax?

It's worth being honest about this. In Kenya, as elsewhere, fax is much less common than it was, but pockets remain. Some law firms and court processes, certain government and parastatal offices, some banks and insurance contacts, medical suppliers and a few international partners still accept or prefer fax. If you deal with them, the L6390 saves you buying a separate machine. If you don't, the L6370 gives you the same performance for less, and email or WhatsApp will cover your needs.

We're happy to advise honestly, so message us on WhatsApp with what you need, and we'll tell you whether fax is worth paying for.

Questions to ask before you buy an office printer

1. How many pages will we print, scan and copy each month?
2. Do we really need fax? Ask the people you deal with.
3. Do we need Ethernet, duplex scanning and a feeder?
4. Do we have a landline for fax?
5. What does a replacement ink set cost, and what is the real cost per page?
6. What's in the box, and does it include ink?
7. What warranty is included, and who honours it? Get it in writing.
8. Can I see it before I pay? A trustworthy seller says yes.

We're glad to answer all of these on WhatsApp or in the shop before you pay.

Looking after the printer for years

• Print or scan something weekly, so the print head stays healthy.
• Use the printer's power button, not the wall switch.
• Keep the tanks above the minimum mark.
• Use genuine ink.
• Clean the scanner glass, the feeder strip and the body with a soft cloth.
• Keep it level, covered and out of direct sun.
• Protect the phone line and power with surge protectors.
• Service it when you see a maintenance message.
• Keep firmware and drivers updated.

Warranty and after-sales: what to ask

A printer is a long-term purchase, so ask us what warranty covers the unit you order, how long it lasts and what it covers. Printers normally exclude consumables such as ink, and damage from non-genuine ink or misuse. Keep your receipt, the serial number and the box. If a fault appears, message us on WhatsApp first, and we'll tell you the quickest way to get it sorted.

Paper and ink habits that keep costs low

• Use good-quality A4 paper, since thin or damp paper jams, especially in duplex and the feeder.
• Remove staples and clips before loading the feeder.
• Use genuine Epson ink bottles. Ask us for the correct bottle code.
• Set double-sided and black-and-white as defaults.
• Print in draft or standard mode for everyday documents.
• Print something weekly, so the print head stays healthy.
• Keep spare paper for fax, because incoming faxes print on plain paper and a long fax can use a surprising number of sheets.

Equipping a law firm, clinic or small company

Different organisations use a 4-in-1 printer in different ways.

A law firm. Staff scan contracts and bundles of documents, print drafts double-sided, copy exhibits and receive occasional faxes from courts or other firms. Duplex scanning makes digitising a stack of double-sided documents a one-pass job, and the ink tanks keep copying costs low.

A clinic. Reception scans referral letters and forms, prints prescriptions and appointment cards, and receives occasional faxes from labs and suppliers. Protect scanned records with passwords, because they're sensitive.

A small company. A shared machine on the network handles scanning to folders, double-sided reports and the odd fax to a supplier abroad.

A school or NGO. Print notices and reports cheaply, scan records, and fax documents to agencies that still require it.

In each case, a surge protector, a telephone line protector, a spare ink set and a weekly check keep the printer reliable.

Using a printer in Kenya

Power protection. Printers can be damaged by surges. Use a surge protector, and don't plug a printer into a UPS meant for computers, because printers draw a lot of power when they start.

Telephone line protection. A fax line can also carry surges, so use a protector on the telephone line.

Dust and heat. Keep the printer covered when idle, in a clean, shaded spot.

Paper storage. Keep paper flat and dry, because humidity makes paper curl and jam.

Network safety. Change the printer's default admin password, and keep it off public networks.

Warranty. Ask us for the warranty that applies to the unit you order, and keep the receipt and box.

How it compares with other options in our range

Against the Epson L6370: the L6390 adds fax.

Against the Epson L5290: the L6390 adds Ethernet, automatic duplex printing and duplex scanning, and a touchscreen, at a higher price.

Against laser MFPs: lasers are faster for black text, but cost more in colour.

Honest pros and cons

Pros

• Print, scan, copy and fax in one machine.
• Automatic duplex printing, scanning and copying.
• A 30-sheet document feeder.
• Ethernet, Wi-Fi and Wi-Fi Direct.
• A 2.4-inch colour touchscreen.
• A very low cost per page.
• Built for higher volumes.

Cons

• A higher price than the L6370.
• Fax needs a landline, and many offices no longer use it.
• Larger than home models.
• Manufacturer speeds are draft speeds.
• A little messy to refill the first time.

What to check when it arrives

• The box model matches Epson EcoTank L6390.
• The printer, power cable, telephone cable and ink bottles are in the box.
• All packing tape is removed, including in the document feeder.
• The ink tanks fill properly, and a test page prints.
• Duplex printing, scanning and the document feeder work.
• Fax sends and receives, if you use it.
• The network connection and the touchscreen work.
• You get a receipt with the serial number and warranty details in writing.

Frequently asked questions

What is the Epson L6390 price in Kenya? We confirm the current price when you message us on WhatsApp, because supplier prices change. We tell you the price and what's in the box before you pay.

Where can I buy the Epson L6390 in Nairobi? At Mega Store Kenya, New Alnoor Exhibition, Second Floor, Shop 7, Taveta Road, Nairobi CBD, or by delivery.

What's the difference between the L6370 and L6390? The L6390 adds fax. Everything else is the same.

Does it fax in colour? Epson lists walk-up black-and-white and colour fax.

Do I need a landline for fax? Yes, fax works over a standard telephone line.

Does it have Ethernet? Yes, Ethernet, Wi-Fi and Wi-Fi Direct.

Does it print and scan double-sided automatically? Yes.

Does it come with ink? Epson EcoTank printers normally ship with a starter set of ink bottles. Ask us to confirm.

What warranty does it have? Ask us for the warranty that applies to the unit you order.

Can you deliver it? Yes, same day in Nairobi and next day outside Nairobi.

Can I pay via M-Pesa? Yes.

Why buy from Mega Store Kenya

Genuine, brand-new Epson printer. We're at New Alnoor Exhibition, Second Floor, Shop 7, Taveta Road, Nairobi CBD, and you're welcome to look at the printer before you buy. Message us on WhatsApp with how much your office prints and whether you really need fax, and we'll tell you honestly whether the L6390 or the cheaper L6370 is the better buy. We confirm what's in the box before you pay.

Order your Epson EcoTank L6390 today

Available now at Mega Store Kenya. Message us on WhatsApp.

Nairobi: same-day delivery for orders confirmed before 3:00pm on a working day. Rest of Kenya: courier to your door or nearest agent, typically 1–3 business days. You can also collect for free from our shop at New Alnoor Exhibition, Shop 7, Second Floor, Taveta Road, Nairobi CBD.

Faulty or not as described? Tell us within 7 days for a replacement or full refund. Changed your mind? Sealed, unused items can come back within 14 days. See our returns & warranty policy.